FREQUENTLY ASKED QUESTIONS
HOW DO I BOOK?
You can easily book online through the book now buttons across the website.
You can also call us on 01963 400591 (Karting at Haynes manages all Orchard Park Activities bookings).
For large bookings we recommend speaking to us over the phone.
DO I NEED TO BRING ANYTHING?
Suitable shoes for outdoor woodland areas.
For guests taking part in the cider tour & tasting we will require I.D to be shown (Challenge 25 policy).
WHAT FACILITIES ARE ON SITE?
Snacks & drinks will be available to purchase throughout the day.
Toilets by activity area.
Dog walking field (must be booked in advance).
WHAT SHOULD I WEAR?
These activites are all ran outside so we recommend wearing anything you don't mind getting dirty. Footwear in particular must be ready for muddy & boggy woodland ground.
Walking boots, wellies & old trainers are all welcome. For paintball we advise clothing and footwear that you can still run around and be mobile in.
WHEN SHOULD I ARRIVE?
All confirmation emails will give you a specific arrival time to adhere to.
This will be 30 minutes prior to your activity start time.
HOW FAR APART ARE ORCHARD PARK ACTIVITIES & KARTING AT HAYNES?
Our two venues are a 20 minute drive apart, however we recommend you leave 30 minutes to avoid any delays.
You will find the address for each venue in your confirmation email when you have booked.
WHEN DO I PAY?
For online bookings, full payment will be required upfront.
Bookings over the phone will also require full payment up front if made within 7 days of your event date.
For bookings over 7 days away we require a £200 deposit to be paid when booking; this will be followed up with a payment link via email which must be paid 7 days before your event date.
FULL PAYMENT MUST BE TAKEN PRIOR TO ALL EVENT'S STARTING.
WHAT IF SOMEONE CAN NO LONGER MAKE IT TO MY EVENT?
All booking amendments and changes in participant numbers must be made at least 7 days before your event date.
No refunds will be provided for customers who do not turn up on the day.
CAN I CANCEL AFTER MAKING MY BOOKING?
We can cancel your booking and refund the deposit providing that you cancel at least 7 days before your activity.
Cancellations made within 7 days of your booking will still require payment in full.
CAN I ARRIVE WITHOUT BOOKING?
No! Currently all of our activites at the farm require pre-booking online two weeks in advance. Bookings can be made at shorter notice over the phone, but can take up to 48 hours to confirm.
Please feel free to call the booking office on 01963 400591 at any time to see if we can get you booked in!
WHAT IS OUR 'WHAT 3 WORDS' LOCATION?
Orchard Park Activities: backward.scarves.purifier
Karting at Haynes: kilt.threaten.fizzled
DOES KARTING AT HAYNES OWN ORCHARD PARK ACTIVITIES?
The short answer is no, however both venues share the same passion for giving our customers the absolute best experience possible!
Can't find what you're looking for?
Call the booking office at Karting at Haynes on 01963 400591 and one of the team will be happy to help!